Returns & Exchanges

At Tutu, we want you to love every piece you wear. If your selection isn't quite right, you can return or exchange any unworn items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Package Your Items

    Securely pack the garments in their original packaging with all designer tags attached to ensure they remain in pristine condition.

  • 3.
    Print and Ship

    Download your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized courier location.

  • 4.
    Receive Your Refund

    Once our team inspects the returned items, your refund or store credit will be processed within 5-7 business days.